Asst Manager Collection Auto Loan Surat rajkot Motihari

Allocation of portfolio to vendor basis the past performance trend and FOS availability creating adequate manpower capacity for the portfolio Review cases with FOS TL and work assignment basis the disposition code Coordinating with agency resources and doing the call planning for better resolution ensuring appropriate support to the agency on difficult cases Receipt book Repo kits allocation and auditing periodically Agency billing closure within 60 days of the work completed month Ensuring prior approvals in repo cases helping the agency manage repo related issues Handling collection repo related customer service issues escalations Coordinating with legal team for initiating legal actions against chronic defaulters dealing with enforcement agencies in cases filed against BACL by customers third parties BKT resolution with agency and FOs level need to be tracked reviewed .