01Key Responsibilities
Recruitment, Onboarding &
Induction
Manage end-to-end
hiring for hospital staff: nurses, paramedics, technicians, support staff,
administrative roles, etc.
Ensure timely
onboarding, including document verification, medical fitness, badge creation,
HRMS setup, and joining formalities.
Conduct
structured induction covering hospital protocols, patient safety, duty
expectations, attendance norms, and regulatory compliances.
Shift, Roster & Attendance Governance
Prepare and
manage duty rosters, shift rotations, relievers, overtime planning, and
emergency staffing.
Ensure equitable
and transparent shift allocation to reduce unrest and grievances.
Monitor daily
attendance, absenteeism, late marking, early exits, and ensure timely monthly
attendance closure.
Coordinate with
Departments to ensure adequate staffing per shift based on patient load and operational
needs.
Implement
work-hour discipline and enforce duty compliance as per hospital standards.
Payroll Inputs, Variance Checks
& FnF Support
Validate monthly
attendance, overtime, night shift allowances, leave balances, and submit
accurate payroll inputs to Head Office.
Reconcile
attendance and resolve mismatches with department heads.
Handle
resignations, conduct exit interviews, process clearances, and ensure timely
full-and-final settlements.
Employee Relations, Grievances
& Retention
Act as the first
point of contact for employee issues related to shifts, workload, supervisors,
behavior, or workplace conditions.
Address
grievances promptly, professionally, and impartially; escalate critical issues
appropriately.
Conduct regular
floor rounds to identify early signs of unrest or dissatisfaction.
Implement
retention practices specifically for high-turnover roles (e.g., nursing &
support staff).
Statutory Compliance & Hospital Regulatory Requirements
Ensure compliance
with:
- ESIC / PF
registration and benefits, Shops &
Establishment Act / Clinical Establishment Act, Labour codes, Hospital-specific
staff certifications & renewals.
Maintain
statutory registers, inspection records, license renewals, and HR-related
compliance documentation.
Support audits
(internal, external, medical, statutory) with organized and updated HR and
facility documentation.
Training, Capability Building & Skills Data Management
Identify
department-wise training needs through feedback, skill gaps, error reports, and
supervisor inputs.
Coordinate
technical, clinical, behavioral, safety, and soft-skill training programs.
Maintain a
training database capturing attendance, completion, competencies, renewal
dates, and certification requirements.
Promote
continuous learning culture among hospital staff.
Employee Engagement, Welfare, Well-being & Hospitality
Support
Manage end to end
employee engagement activities to enhance workplace culture and employee
satisfaction.
Manage
hostel/quarters allocation, accommodation conditions, housekeeping oversight,
cafeteria coordination, and staff amenities.
Monitor hygiene,
safety, and facility upkeep to ensure workforce well-being.
Coordinate
employee health checkups, insurance processing, and welfare schemes.
Communication, Discipline & Policy Awareness
Conduct periodic
communication meets to reinforce HR policies, shift rules, leave norms, behaviour
expectations, and safety guidelines.
Update employees
on duty changes, compliance requirements, and hospital protocols.
Conduct
counselling sessions and manage disciplinary actions in a fair and consistent
manner.
HR Documentation, MIS & Reporting
Maintain updated
staff files, certifications, contracts, licences, and credentials for regulated
roles.
Provide periodic
reports on attrition, staffing levels, shift stability, grievances, onboarding,
training, and compliance.
Maintain
confidentiality of all employee and hospital data.
RequirementsQualifications & Experience
Bachelors degree
in HR, Business Administration, Hospital Administration, or related field
(Postgraduate/ Law qualified preferred).
6-8 years of
experience in HR, IR, or staff administration roles preferably in hospital,
healthcare, institutional, or highvolume shift-based environments.
Strong knowledge
of leave & attendance systems, shift operations, statutory compliance .
