01Overview
Job Title: AUTOMATION DEVELOPER (BUSINESS PROCESS & ITSM AUTOMATION) 1
City: Bengaluru
State/Province: Karnataka
Posting Start Date: 7/30/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role Purpose
The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes
Do
Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring
Manage the IT infrastructure as per the requirement of the supported software code
On-board an application on the DevOps tool and configure it as per the clients need
Create user access workflows and provide user access as per the defined process
Build and engineer the DevOps tool as per the customization suggested by the client
Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure
Leverage and use tools to automate testing & deployment in a Dev-Ops environment
Provide customer support/ service on the DevOps tools
Timely support internal & external customers on multiple platforms
Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT
Ensure adequate resolution with customer satisfaction
Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved
Troubleshoot and perform root cause analysis of critical/ repeatable issues
Deliver
No Performance Parameter Measure
1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Timely customer resolution as per TAT
Zero escalation
Mandatory Skills: Infrastructure Technology .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. .
