Key Responsibilities
- Design, build, and deploy automation workflows using AutomationEdge for banking operations
- Develop and customize Java-based plugins to extend AE functionality
- Analyze banking processes and identify automation opportunities across departments like:
- Loan processing & verification
- Customer onboarding & KYC
- Cheque truncation & clearing
- UTR number reconciliation
- SWIFT message handling
- Credit card application processing
- Account closure and dormant account automation
- Integrate AE with core banking systems (CBS), CRM tools, ticketing platforms (ServiceNow, Remedy), and third-party APIs
- Implement and manage bot lifecycle, exception handling, queue management, and logging
- Collaborate with functional teams (Operations, Compliance, Audit) to define automation rules and ensure governance
- Perform UAT, testing, deployment, and documentation of developed workflows
- Ensure all workflows meet regulatory and data security guidelines as per banking standards
Qualification Required:
- 4+ years of hands-on experience with Automation Edge platform
- Proficiency in Java programming and developing custom plugins for AE
- Strong understanding of banking processes and compliance workflows
- Experience with SQL/Oracle DB, API integrations (REST/SOAP), and Excel/CSV automation
- Hands-on with ITSM tools and integrations (e.g., ServiceNow, BMC Remedy)
- Experience in workflow optimization, exception handling, logging, and performance tuning
- Familiarity with RPA best practices and process design documents (PDD/SOD)
Additional Advantage:
- Experience with hyperautomation platforms or COE models in banking
- Familiarity with Indian banking regulatory norms (RBI compliance)
(Note: Omitted "Any additional details of the company if present in JD" section as it was not provided in the JD)