01Overview
Dear Candidates , Edme is looking for Relationship Manager for managing Motor Insurance business through dealer tie ups .
Location : West Bengal ( Near Durgapu r)
Achieve Revenue Targ - etsGenerate Revenue for Edme & achieve assigned OD targets by Maintaining penetration, recent channel acquisition, increasing Average Ticket Size and renewal retention targ
- etsCall periodic meetings with the dealerships (Dealer Principle/ Insurance/sales/workshop Teams) and insurers for critical issue resolution, engagement and revi
- ew.Circulate and initiate dialogues around dealer performance MIS to all the dealers and sales heads for tracking regions of growth/ de-growth and partners profitabili ty.Dealership Relationship Managem - entMaintain effective & value adding relationships with all stakeholde
- rs.Create win-win situations for all business stakeholde
- rs.Ensure timely MISP fees disbursement to dealer partne
- rs.Periodically Visit dealership sites, workshops and maintain formal as well as informal network with th
- em.Resolve dealer queries, B2B partner queries and escalate issues to the Regional Head / Program Manager B2B, as & when requir
- ed.Coordinate & maintain relations with the insurers to ensure smooth and hassle free claim settlemen
- ts.Take feedback from the dealerships / B2B partners on the services and that of the insurance companies to ensure end customer satisfaction and consistent improvement in the services offe redTrain - ingImpart trainings on Basics of Insurance, motor insurance & regulatory guidelines to dealer sales & workshops executiv
- es.Training on customized products and their benefits to customers/deale
- rs.Resolve all product & service related queries and escalate issues as & when requir ed.
Branding & Visibi - lityMaintain & Track penetration of the produ
- cts.Ensure that service levels are maintai
- ned.Solicit dealers / PARTNERs for selling insurance policies through
- onlyTie up with dealers for promotion of products during renewal camps organized by PART NERsAudit & Compli - anceEnsure that Designated person is trained and updated with regulatory guidelines & changes, if
- any.Reconciliation of MISP fee payments to the deal
- ers.Ensure that payment of premium is made by the dealers towards the insurance companies, within TATs. Follow-up with the insurance companies as required for clearance of payments and upload of 64 VB on the po rtal .
