01Responsibilities
Strategic
Carry out the development of the Transaction Banking department's strategy by working closely with the India franchise and regional office to deliver profit/revenue targets through detailed and strategic account planning and to deliver Product Development and Commercialization through detailed and strategic Product Management.
Financial
Conduct the delivery of relevant banking services to customers to meet the departments revenue targets by understanding customers business requirements and preparing recommendations on suitable products or services. Commercialize and support the delivery of relevant transaction banking products to customers to meet revenue targets for department.
Customer
Anticipate as well as be sensitive to shifting customer expectations and suggest appropriate measures to ensure the Bank stays ahead of competitors.
Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally.
Work in partnership with Relationship Managers in the Branch to support in promoting products and provide Subject Matter Expertise on Transaction Banking products to customers.
Work in partnership with various external parties including but not limited to Legal Counsel, Financial Institutions and consultants to seek advice on product issues.
Work in partnership with various departments within the Bank to support in delivering seamless transactions to the customer. Departments including but not limited to Legal, Operations, Compliance and Risk.
Work in partnership with colleagues in the department to support in resolving customer issues.
Anticipate as well as be sensitive to shifting customer expectations and suggest appropriate measures to ensure the Bank stays ahead of competitors.
People
Training, sharing information with co-workers in the department and update the other members on all the latest circulars from RBI, IFSCA, HO etc. and participate / conduct regular study seminars.
Working as a team member in close ordination with other departments like JCBD, GCBD, Remittance, Deposit, Forex, Systems, etc.
To enhance team spirit amongst the members of the department.
Other/Control
Contribute/prepare deal proposals aligned to business strategy, deliver extraordinary customer experiences and mitigate risk for the bank.
Support in managing the risk profile for the department.
Ensure compliance with relevant regulations and limits while keeping track of latest changes in extant guidelines under Local Rules & Regulations, KYC & AML, Standard Procedures / Unit Procedures related to Transaction Banking.
Maintain good working knowledge of industry trends, products, and making recommendations and driving Product delivery / enhancements.
Adhere to all company policies / guidelines.
Expertise / knowledge required:
Strong stakeholder management skills to collaborate with other departments and interpersonal / networking skills.
Strong communication skills with ability to influence others using data or analysis to support line of reasoning.
Sound understanding of local / regional financial laws and regulations.
Substantial experience and/or knowledge in Transaction Banking products including but not limited to Cash Management and Digital Channels.
Good .