01Overview
Job Title: B2B Collections/O2C Collections-Operations Manager -Chennai/Indore
Job Description
Candidates with Minimum 10 to 12+ Years of work Experience.
Prior experience of working in an Operations leader role of a business-to-business collections / order to cash process.
Excellent analytical (excel) and presentation skills. Would have presented meaningful dashboards, collaterals to internal and external stakeholders in past role. Prior experience of managing several client owners and deliver operational delight. Managing the client Relationship end to end.
Employee assessment and channelizing the workflow.
Team Handling, Training and Motivation.
Meet the operational, functional and business objectives required by the contract and provide a profitable interaction.
Drive Transformation projects.
Potential risks identification and management.
Delivery, quality and exception handling should be monitored.
Monitor performance & drive internal reviews with team.
Excellent verbal and written English skills.
100% WFO and night shifts applicable by default. .
