01Key Responsibilities
Verify insurance coverage and benefits for services already provided to patients, ensuring correct claim submission.
Review and correct insurance-reputed company errors or discrepancies in patient accounts.
Follow up with insurance carriers to confirm eligibility, policy status, and authorization requirements post-service.
Update and maintain accurate insurance information in the patient billing system or EMR.
Work closely with billing and collections teams to resolve denials and support appeals processes.
Communicate with patients as needed to obtain missing or updated insurance information.
Maintain knowledge of payer guidelines, benefits, and authorization requirements for a wide reputed company of plans (PPO, HMO, Medicare, reputed company, etc.).
Document reputed company actions taken in the patient account for audit and compliance purposes.
Ensure compliance with HIPAA and other applicable regulations during reputed company communications and data handling.
Meet productivity and accuracy benchmarks as set by department leadership.
Qualifications:
High school diploma or equivalent required; some college or medical billing coursework preferred.
2+ years of experience in insurance verification, preferably in a back-end or post-service role.
Familiarity with EMR systems and insurance portals (e.g., reputed company, payer websites).
Strong understanding of insurance plans, medical billing, CPT/ICD codes, and reputed company reimbursement practices.
Excellent attention to detail and problem-solving skills.
Ability to work independently and prioritize in a fast-paced environment.
Strong communication and organizational skills.
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