01Overview
Role & responsibilities
Receive and review insurance claims and related documents.
- Enter claim information into the claims management system.
- Acknowledge receipt of claims and communicate with claimants regarding the status of their claims.
Conduct a thorough survey to determine the validity of claims.
- Collect and analyze evidence, including photographs, witness statements, and other relevant documentation.
- Coordinate with surveyors and other professionals to assess damage and determine the extent of loss.
Maintain detailed and accurate records of all claims and related activities.
- Prepare and submit required documentation for claim approval and payment.
- Ensure confidentiality and security of claim information .
