Role Overview
As a Business Development Manager at Paytm, your primary responsibility will be to partner with banks and generate EDC/SB/QR business from their branches. You will be in charge of the EDC/SB base deployed through assigned branches, ensuring activation and quality of accounts. Utilizing your product and technical knowledge, you will work in alignment with sales and pricing policies. Maintaining high account management standards is crucial to ensure merchant and bank team satisfaction. Additionally, you will drive customer service excellence to banking partners and regularly benchmark product, process, and pricing against competitors in the merchant acquiring industry. Compliance with regulatory requirements and functional efficiency in task completion are also key aspects of this role.
Key Responsibilities
- Partner with banks to generate EDC/SB/QR business
- Manage EDC/SB base deployed through assigned branches
- Utilize product and technical knowledge for commercial purposes
- Maintain high account management standards
- Drive customer service excellence to banking partners
- Regularly benchmark product, process, and pricing against competitors
- Ensure compliance with regulatory requirements
- Ensure functional efficiency in task completion
Qualifications:
- 5 or more years of experience in branch banking sales, digital payments, merchant acquiring, or financial services environment
- Exposure to BFSI domain and solid B2B experience
- Excellent sales and relationship management skills
- Exceptional communication skills for clear instructions and information dissemination
Note: No additional details about the company were provided in the job description.