01Overview
Please enter job description#BALTo work with the head of Training, this role will focus on ensuring error free execution of the agreed training strategy for Own Retails, across all Circles. Our new stores will run off outsourced manpower. Training this manpower will be a critical success factor for these storesTraining Calendar Creation : Create Beat Plan basis training need identification. Training Delivery and Governance : Train OR team on Product selling and customer experience management. Ensure implementation of training guidelines at stores. Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.Operations : Monitor, review and drive performance of CRO Drive training and certification targets for new and existing store staff Identify gaps & create solutions to improve the induction & output of store staff Prime: Final Decision Making authority, accountable to the ManagementShared: Decisions reached jointly with peers on a collective basis Contributory: Makes a major contribution to a decision or policy judgment reached by others Demonstrate (Key competencies)Soft skillsCS process trainingDevice familiarity & selling skills trainingMobile Technology landscape .
