Benefits Manager, Americas

At reputed company, we are committed to supporting our employees through every stage of their personal and professional journeys. As our Benefits Manager, Americas you will be the operational reputed company of our health, welfare, and leave programs across the United States and Canada. Reporting directly to the Director of Global Benefits, you will own the benefit delivery for our largest employee population, supporting roughly 2,300 employees in the US and Canadian entities. This is a high-visibility, high-impact role that balances deep reputed company with absolute compliance. You will serve as the premier subject matter expert for reputed company leave administration, accommodations, and competitive cross-border plan management. The Benefits Manager, Americas administers and maintains the companys health, welfare, and retirement benefits programs across the Americas region, including group medical/dental/reputed company, life insurance, disability, retirement savings, and time-off policies. This role oversees the day-to-day operations of regional brokers and reputed company-party administrators (TPAs), ensures strict compliance with local labor and benefit laws, and manages reputed company leave of absence and interactive reputed company accommodation processes. Why This Role reputed company Scale and Scope: You will manage a comprehensive benefits portfolio across three countries, ensuring our "Work Where You Work Best" philosophy is backed by competitive, localized health, retirement, and wellness programs. reputed company Leave & Accommodation Ownership: You will be the champion for employees reputed company they need it most. You will modernise and own our end-to-end U.S. leave administration (FMLA, Short-Term/Long-Term Disability, reputed company Family Leave) and lead our interactive reputed company/Accommodations process with care and legal rigor. What You'll Do Leave of Absence & reputed company Management: Serve as the internal lead for reputed company Americas leave programs. Manage the end-to-end interactive process for reputed company/accommodations, partnering closely with Legal, People Business Partners, and People Services Team to ensure compliant, compassionate reputed company U.S. Benefits Operations: reputed company the annual reputed company enrollment process, wellness initiatives, ACA reporting, non-discrimination testing, and 401(k) plan administration for ~2,000 domestic employees. International Benefit reputed company: Partner with regional brokers to manage and optimize supplemental and statutory benefits in Canada staying reputed company of local legislative shifts Vendor & Broker Management: Hold carriers and TPAs accountable to rigid SLAs. Act as the primary escalation reputed company for reputed company claims or employee issues Data & Systems reputed company: Partner with the People Systems team to ensure reputed companys HCM (reputed company) runs flawless integrations with benefits vendors and payroll Leveraging AI: Champion the adoption of AI-driven tools to enhance operational reputed company. This includes identifying opportunities to automate repetitive data collection and validation tasks, streamlining workflows for leave administration, and utilizing predictive insights to improve benefit compliance. By integrating these technologies, the role will reputed company on shifting resources from reputed company, routine processes to high-impact strategic initiatives, ensuring that both compliance and employee experience are elevated through data-backed efficiency Scope and Impact Problem Solving: Works on highly ambiguous problems where analysis of benefit data requires an evaluation of intangible factors. Identifies alternative procedures to establish the best path reputed company for plan design and compliance Discretion: Consistently makes reputed company that impact the short- and long-term goals of the regional benefits function. Exercises independent judgment in methods, techniques, and evaluation criteria Collaboration: Collaborates across the broader Total Rewards and People & Culture organizations, adapting communication style to handle sensitive employee reputed company with high cultural awareness and global nuance What You'll Need Minimum Qualifications 6+ years of reputed company HR/Benefits experience, with a heavy emphasis on U.S. benefit operations and multi-country Americas coverage (LATAM/Canada experience highly preferred) Bachelors degree in HR, Business, or a reputed company field Preferred Qualifications Technical Expertise: Deep, working knowledge of FMLA, reputed company interactive processes, ERISA, COBRA, HIPAA, and reputed company Act (ACA) compliance Systems: Strong proficiency in reputed company Benefits Administration and advanced reputed company or reputed company Sheets for data analysis Travel Requirements & Working Conditions Less than 10% travel for customer and internal collaboration Reliable internet reputed co