01Key Responsibilities
Provide accurate, valid, and complete information to customers using the right tools and methods
Ensure timely resolution of customer issues while maintaining high customer satisfaction
Follow communication procedures, guidelines, and policies
Escalate unresolved issues to the appropriate internal teams
Maintain detailed records of customer interactions
Excellent verbal and written communication skills in English
Good listening skills and ability to understand customer concerns
Ability to multitask, prioritize, and manage time effectively
Comfortable working in a fast-paced and customer-focused environment
Basic computer proficiency (MS Office, typing speed, etc.)
Flexible to work in rotational shifts (if required)
Eligibility:
Education: Undergraduate or Graduate (any stream)
Perks & Benefits:
Competitive in-hand salary: 27,000 - 36,000/month
14 days of company-paid hotel accommodation:
Growth and career development opportunities
Friendly and inclusive work environment
On-the-job training provided
If you are passionate about customer service and looking for a long-term career in an international process, we would love to hear from you
Job Types: Full time, Permanent, Fresher
Compensation: 27,000.00 - 36,000.00 per month
Advantages:
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund
Ability to commute/relocate:
Malviya Nagar, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Education:
Higher Secondary(12th Pass) (preferred)
Experience:
total work: 1 year (preferred)
Customer service: 1 year (preferred)
Language:
Hindi (preferred)
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