BPO Customer Support Executive For Freshers - Coimbatore

**- **Responding to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring that all interactions are handled with professionalism and empathy.- **Problem-Solving:** Identify and resolve customer issues by listening carefully and providing appropriate solutions, while ensuring a smooth customer experience.- **Documentation:** Maintain accurate records of customer interactions and transactions in the system for future reference and to help improve services.- **Feedback Collection:** Gather customer feedback after interactions to identify areas for improvement and communicate these insights to management.- **Product Knowledge:** Stay updated on the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information effectively to customers.- A basic understanding of customer service principles and a positive attitude toward helping others.- Ability to handle challenging situations calmly and professionally.- Proficiency in using computers and customer management software.- A strong willingness to learn and adapt in a fast-paced environment.- Educational qualifications should include any degree such as , , , , , , or relevant diplomas. Experience 0 - 2 Years No. of Openings 50 Education Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E, CS, Certificate/Diploma/Others) Role BPO Customer Support Executive Industry Type Call Centre / BPO / ITES / LPO Gender [ Male / Female ] Job Country India Type of Job Full Time Work Location Type Work from Office Face Interview Location Teta Work force Management 3rd floor,,Big bell complex, DB Road,R S Puram Coimbatore .