01Responsibilities
Handle inbound and outbound customer calls
Follow up with customers regarding vehicle sales enquiries and service reminders
Contact customers for feedback collection after sales and service
Manage digital leads received through website, social media, and online campaigns
Assist customers with vehicle service bookings and general enquiries
Record all customer interactions and call outcomes in the CRM system
Maintain a professional and customer-friendly communication approach
Skills Required:
Good communication skills in Malayalam and basic English
Ability to interact confidently with customers
Basic computer knowledge
Good listening and problem-solving skills
Benefits:
Performance Incentives (Based on Performance)
PF & ESI Benefits
Training Provided
Opportunities for career growth within CRC operations
Qualification:
Plus Two and Above
Experience:
Freshers & Experienced can apply
If you are passionate about customer interaction and looking to build a career in the automobile industry, we would love to hear from you. Apply today and become part of our growing Customer Relation Center team at Popular Vehicles & Services Ltd.
Job Types: Full-time, Permanent
Compensation: 13,500.00 - 17,000.00 per month
Benefits:
Flexible schedule
Health insurance
Paid time off
Provident Fund
Work Location: In person .
