01Overview
Job Description:
Job Summary
Enable achievement of key business outcomes
Build a quality Agency by focusing on the quality of new hires and upscaling the skills of the existing team.
Ensure adherence to all statutory and compliance requirements
Drive the people agenda sharply to enable the achievement of people outcomes
Key Responsibilities
Achievement of Business Plans
To own the business plan for the branch both top-line and bottom-line targets for Team Internalize the Management philosophy and business strategy of the company and drive it in the branch
Ensure that the existing team of Agents is engaged, motivated and productive by forging a strong relationship with them Ensure that new Agent Advisors are constantly inducted, activated and productive for the Team Drive the incentive schemes to ensure that the income of the Agency managers and Agent Advisors exceeds the benchmark
Team Building
Recruit Quality resources Unit Managers
Goal setting of all Agency Managers/Sr Agency Managers in the region
Regular and periodic review, monitoring and mentoring of the Agency Managers to ensure that they are on track to achieve their goals
Regular classroom and on the field training of the team to equip them with the necessary skill sets to perform optimally
Ensure that the defined sales process of the company is adhered to by the team
Identify and groom future leaders in the team
Business Expansion
Identify potential business pockets in the branch jurisdiction
Appoint Agents in these locations to procure business
Liaison with Home Office
Own the resource and expense budget for the Branch
Drive the R&R schemes floated by HO from time to time
Design own Branch level R&Rs, marketing activities and implement them
Support the Unit Managers and team of Agents in liaison with the HO for addressing their requirements/ concerns
Percolate the management guidelines to the entire team.
Being fully compliant to all the norms laid down by the regulators and the company
Keeping the expense ratio of the Branch well within the defined budget
Maintain win- win relationship with other channels
Key Measures of Performance
New GWP
Renewal GWP
Renewal no. of cases
Active agents and PA
Desired product mix
No. of New Agents
Audit findings
Employee engagement
Attrition
Key Relationships (Internal / External): Internal: Agency Team & Cross-Functional Teams & External: Agents & Policy Holders
Preferred Skill Set
Result orientation
Designing Sales Strategies to achieve the business goals
Analytical skills to read, interpret MIS
Skill sets to handle a team of agents to achieve business goals
Sound domain knowledge of the Life insurance policies and practices in India
Good knowledge of the legal and regulatory requirements and compliances
Strong written and verbal communication skills
Ability to manage a team, keep it motivated and handle conflicts in a mature and tactical way
Ability to spot and utilize opportunities
Energetic and enthusiastic personality.
Qualification & Experience
Graduation in any discipline from a recognized educational institute
Preferably Post Graduate Degree/Diploma in Management from a recognized educational institute.
6-10 years of relevant work experience, preferably in financial services distribution
3-5 years of team handling experience must .