01Key Responsibilities
Manage day-to-day branch operations and ensure smooth functioning of the branch.
Achieve business targets for deposits, loans, insurance, and other retail products.
Drive cross-selling and up-selling initiatives to maximize branch revenue.
Develop and maintain strong customer relationships to enhance customer satisfaction and retention.
Lead, motivate, and monitor branch staff to ensure optimal performance.
Ensure adherence to company policies, regulatory guidelines, and compliance requirements.
Monitor branch profitability, productivity, and operational efficiency.
Handle customer escalations and resolve service-related issues promptly.
Conduct regular branch reviews and implement action plans to meet business objectives.
Required Skills & Qualifications:
Bachelor's Degree in any discipline are preferred.
5 to 7 years of experience in Branch Management, Retail Banking, NBFC, Financial Services, or related sectors.
Strong knowledge of retail products and cross-selling techniques.
Proven experience in team handling and business development.
Excellent communication, leadership, and relationship management skills.
Ability to achieve targets and drive branch growth.
Preferred Candidate Profile:
Candidates with stable branch management experience and strong sales acumen.
Local market knowledge of Pondicherry is preferred.
Strong customer-centric approach and leadership capabilities.
Notice Period: Immediate joiners are preferred. .
