Business and Financial Management -
Branch Profitability
Portfolio Management
Credit Quality demonstrated by non starters, delinquency and Current Customer Acquisition
Growth in volume funding
100% LI activation for all months
Contribution to revenue
Maintenance of average IRR
Customer Focus -
Retention and Exit of customers
No.of customers to whom top-ups are given
People / Team -
Attrition in the branch
No.of employees groomed to the next level
Process / Quality Improvement -
Maintenance of all registers and statutory requirements
Branch Audit rating
Branch Administration / Hygiene
Expertise required/ Domain Knowledge:
a) Having handled channels before
b) Understanding of PL business
c) Knowledge of local market conditions
d) Competitor knowledge
e) Knowledge of no. of channels servicing the different financial institutions
f) Ability to differentiate between PD / DSA / DST / PPC .
