Job Requirements Job Requirements Job Title - Branch Operations Manager- MBL Place of work - Mumbai Business Unit - Retail Banking Function - Micro Business Loans Job Purpose Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship Roles Responsibilities Responsible for managing Micro business loan Disbursement To maintain TAT Quality of the files at the time disbursement Checking and disbursement of MBL cases on system based on the Company policy and parameters To co-ordinate with all Stake Holders like Sales Credit FCU on a regular basis for process and policy changes and daily work Managerial Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity innovation compliance and integrity Attract retain best-in class talent to meet Bank s rapid growth targets Educational Qualifications Graduate - Any Post Graduate - Any Optional Experience Minimum of 3 Years of experience in Operations Customer Service .
