Roles & Responsibilities:
- Mentoring a team of Sales Managers across assigned command area of branches
- Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
- Monitoring daily sales call to ensure acquisition process is followed including market coverage
- Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
- Imparting & refreshing product knowledge to team members, ensure complete updated product awareness within the team
- Responsible of timely resolution of customer queries
- Ensuring right level of staffing in the region for CA team
- Maintaining low team attrition
- Managing customer centric operations and ensuring customer satisfaction by achieving delivery & service quality norms
- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
- Recommend process changes in order to improve service efficiency and quality across the branch network
- Monitor the growth and execution as per the defined business plan
Managerial & Leadership Responsibilities:
- Attract and retain best-in-class talent for key roles in their reporting structure
- Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
- Enable teams to drive growth targets by providing necessary support
Educational Qualifications:
Graduate - Any
Experience:
8 + years of relevant experience in Sales Banking
