Branch Sales Manager-Micro Business Loans (Ghaziabad)

Drive below the line activities in the assigned catchment to acquire new customers Ensure Sales process adherence & desired productivity of Sales Officers Manage, mentor and motivate the Sales Officers team Monitor & ensure sourcing of quality savings accounts in terms of product mix and value driven customer -segments Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled Manage and improve the customer experience to establish a solid brand for the bank Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - Sales Officers Represent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant products Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Managerial & Leadership

Monitor key parameters on productivity, hiring quality and attrition rates and make necessary improvements Mentor and coach team members to percolate ethos of customer centricity, innovation, compliance and integ .