Branch Sales Manager-Micro Business Loans (Bawana)

- Drive below the line activities in the assigned catchment to acquire new customers - Ensure Sales process adherence & desired productivity of Sales Officers - Manage, mentor and motivate the Sales Officers team - Monitor & ensure sourcing of quality savings accounts in terms of product mix and value driven customer -segments - Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled - Manage and improve the customer experience to establish a strong brand for the bank - Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - Sales Officers - Represent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant products - Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Managerial & Leadership

- Monitor key parameters on productivity, hiring quality and attrition rates and make necessary improvements - Mentor and coach team members to percolate ethos of customer centricity, innovation, compliance and integrity - Create environment for team to focus on customer centricity and fulfilling customers needs holistically - Attract & retain best-in class talent to meet Bank's rapid growth targets Educational Qualifications: Graduate - Any Experience: 2 to 5 years of relevant experience in Sales Banking .