01Overview
Company Name Muthoot Fincorp Limited
Job Title Branch Sales Officer - Secured & Unsecured Business Loans
Location Karnataka
Reports to Business Manager, Secured & Unsecured Business Loans
Span Of Control NA
Job Purpose
The purpose of the role is to deliver and execute customer acquisition through business development and support branch channel in managing the customer journey through sales championship, process championship and product championship.
Key Job Responsibilities
Deliver on Customer Acquisition through business development
- To find recent micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
- Work in the Area assigned by the Branch Business Manager and generate leads
- Cold Calling to the potential customer base to generate business
- Daily Sales Calls as per the Plan submitted to BBM
- To find, nurture and develop excellent relationship with the Referral Partners / Connectors
Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
- To give doorstep service to customers at their residence or office.
- To learn the Organizations policies, and source files as per the policy.
- To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
- To Support the Customers in terms of end -to- end loan processing.
- To act as the Bridge between Customers and the Branch
- To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
- To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
- To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
- Retain existing live loan customers.
Knowledge, Skills & Attributes
- Result Orientation
- Customer Service & Retention Focus
- Strong presentation s .
