Business Analysis Specialist

As a Business Analyst in these roles, you will be responsible for: - Analyzing business requirements and creating software design for at least one major sub-system. - Developing high-level specifications at the modular sub-system. - Participating in client/external interactions on technical matters. - Understanding the client projects, confirming the feasibility of the automation for the processes in scope, and defining the stages needed to develop automation. - Understanding the client requirement by studying the business process and SOP documents. - Preparing flow charts and systems diagrams to assist in problem analysis. - Evaluating processes and providing recommendations for automation enhancements. - Supporting full lifecycle implementation of the RPA project including Analysis, documentation, User manual creation training, and Post-implementation support. - Identifying tasks with automation potential together with production teams and customers and implementing automation with RPA and other applicable technologies. - Participating in interactions with customers as a subject matter expert. - Collecting, analyzing, and interpreting information in a logical and coherent manner. - Preparing business cases, feasibility studies, Functional specifications, and requirements statements. - Process Mapping and Documentation/Liaising with relevant stakeholders to review possible improvements to processes and procedures. - Ensuring that the relevant groups are fully briefed with respect to requirements relating to support and change management. Desired Skills: - 4 to 6 years of experience as a Business Analyst across HR, Healthcare, Life, Finance, Banking domains. - 4 to 6 years of experience in eliciting and documenting requirements. - At least 4 years of experience in Agile methodology, preferably SCRUM master. - At least 2 years of hands-on experience with MS Visio or equivalent. - At least 1 year of experience in preparing training/user manuals. - At least 1 year of experience in managing BAs and leading elicitation process. - Experience with JIRA, DevOps, Captivate, Snagit, SAP. - Experience in working on any Automation tool - AA or UI Path is preferable. - Minimum knowledge of GenAI concepts. - Good written and oral communication skills with fluency in written and spoken English. - Domain Knowledge: Finance (F&A), Healthcare, Banking & Life Insurance. - Graduate degree (preferably IT with .net knowledge).