01Overview
Acts as a liaison between IT and business units by:
o Opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT;
o Provides a single point of contact for business units into IT and acts as a conduit between the two business units;
o Makes recommendations for product enhancements; documents all business requirements
Manages business unit expectations of IT by:
o Participating in Business Process Modeling sessions, acting as a documentation, co-facilitator, facilitator, or subject matter expert in sketch sessions;
o Conducts interviews and performs analysis in order to create Business Cases for projects;
o Conducts preliminary investigation for all project requests. Reviews requirements, specifications, test, support and training plans to ensure they are in line with business objectives on projects;
o Participates in Business Process Management group efforts to collect and analyze metrics and continually improve processes owned by the group;
o Participates in root cause analysis in order to recommend product enhancements or other
o appropriate actions to improve productivity for both the business units and IT.
Document and maintain process flows for each Area of Responsibility, as well as review procedures to ensure they align with processes and procedures.
May act as a project manager on some projects.
May participate in documenting procedures from time to time as required by Management.
Through knowledge of Gap analysis, BRD,FRD and SPS.
End-to-end process flow documentation along with experience in SOP, DTPs and user manual.
Capture, validate and document business and system requirements, ensuring they are in line with key strategic principles and translated from business operations, business objectives, or from external requirements
Create and maintain documentation such as process documentation and training material, as well as supporting controls and quality assurance for key stakeholders
Assisting in market research, competitive analysis and user research
Assisting in creating Test plan, acceptance criteria and carry out functional testing
Strong understanding of business processes, customer journey and business requirements
Experience with basic data analysis and reporting
Excellent problem-solving and critical-thinking abilities
Proficiency in Microsoft Office suite, Jira and Confluence
Expertise is process mapping (as-is to future state)
Ability to work collaboratively with cross-functional teams
Qualifications
Minimum 6 years of experience in Business Analysis profile
Previous Business Analyst experience preferred
Project management methodologies is a plus
Proficient in BRD, FRD,Gap Analysis, Business Analysis, Healthcare Analytics, and Documentation Skills.
Strong understanding of Agile Methodology.
Bachelor's degree in Business Administration, Information Systems, Data or related field
Compensation: From 40,000.00 per month
Benefits:
Paid sick time
Provident Fund
Application Question(s):
Do you have experience working with international client
Are you comfortable with 6 days work schedule
Experience:
Business analysis: 6 years (Required)
Work Location: In person .
