01Key Responsibilities
Oversee regular operational processes of insurance transactions including new business, renewals, claims handling, and customer support.
Develop and implement insurtech operational strategies aimed at increasing efficiency and reducing turnaround times.
Collaborate closely with technology teams to optimize operational platforms, systems integrations, and process automation.
Identify bottlenecks and continuously improve operational workflows by leveraging data analytics, customer insights, and market trends.
Ensure compliance with IRDAI operational guidelines and standards across all business activities.
Manage cross-functional coordination among sales, product, tech, and customer service teams to deliver seamless operational excellence.
Generate regular operational performance reports and insights to senior management, proposing actionable strategies for continuous improvement.
Qualifications and Experience:
Graduate/Postgraduate in Management, Insurance, Operations, or related fields.
2-3 years of experience in operational roles within insurance, insurtech, or fintech sectors.
Demonstrated experience in process improvement, technology implementation, and operational analytics.
Familiarity with insurance industry standards, IRDAI regulations, and digital operational frameworks.
Strong analytical, project management, and cross-functional collaboration skills.
Good to have: MS Excel, SQL
Location: Bangalore
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. .
