01Responsibilities
1. Customer Outreach: Make outbound calls to customers based on assigned leads or data. Introduce HL /LAP products, services, and offers. Explain the features and value propositions clearly. 2. Lead Generation: Identify customer needs and qualify leads for the sales team. Document interactions and update customer records accurately. 3. Sales and Upselling: Convince customers to purchase or upgrade products and services. Achieve individual sales targets consistently. Customer Relationship Management: Handle objections and resolve queries efficiently. 4. Reporting and Feedback: Maintain accurate call logs and activity reports. Provide feedback to management regarding customer trends and challenges. 5. Compliance and Quality Assurance: Adhere to company policies, scripts, and call guidelines. Ensure compliance with company standards and data protection policy. Qualification : Graduate , Masters / Postgraduate .
