Call Centre BPO Executive

Job description:

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Resolve customer issues promptly and professionally.
• Provide accurate information about products and services.
• Maintain customer records and update support tickets.
• Ensure high levels of customer satisfaction.

Requirements:

• Excellent communication and problem-solving skills.
• Basic computer proficiency.
• Ability to handle customers with patience and professionalism.
• Prior customer support experience is an advantage.
• Minimum qualification: Graduate/12th Pass.