Make outbound and receive inbound calls from customers/patients. Provide information about services and answer queries. Schedule appointments and follow up with customers. Maintain call records and update customer details in the system. Handle customer concerns professionally and escalate issues when required. Achieve daily call and follow-up targets .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
Outbound callingCustomer serviceAppointment schedulingInbound callingCall records managementIssue escalation
