01About the Company
Eisen Consultancies Private Limited is a corporate advisory and investment banking firm focused on delivering strategic financial solutions and building long-term client partnerships.
Job Summary
The CASA Portfolio Manager / Relationship Manager is responsible for growing the banks retail and commercial liability base by acquiring high-value Current and Savings Accounts and actively managing an assigned client portfolio. This role focuses on maximizing deposit balances, reducing client attrition, and cross-selling financial products (e.g., loans, credit cards, wealth management) to drive overall account profitability.
Key Responsibilities & Duties
1. Portfolio Management & Client Retention
- Manage, monitor, and grow an assigned portfolio of Current and Savings Account clients (both High-Net-Worth Individuals and Businesses/Corporates).
- Regularly review account utilization, average quarterly balances (AQB), and transaction volumes to prevent account dormancy.
- Provide proactive customer service, act as the primary point of contact for banking queries, and resolve client escalations promptly.
2. Client Acquisition & Business Development
- Map catchment areas to acquire new retail (Savings) and business/corporate (Current) accounts.
- Convert leads, cold call, and leverage network referrals to expand the banks CASA base.
- Conduct pitch presentations and negotiate product offerings for corporate payroll accounts and commercial current accounts.
Key Performance Indicators (KPIs)
- Net CASA Growth: Total value increment in Savings & Current Account balances.
- Current Account Onboarding: Number of high-value individual & corporate accounts opened per month.
- Average Quarterly/Monthly Balance (AQB/AMB): Percentage maintenance/increase in portfolio deposit size.
- Cross-Sell Ratio: Units of secondary banking/wealth products sold per client.
- Client Retention Rate: Percentage reduction in churn or zero-balance accounts.
Required Qualifications & Skills
- Education: Bachelor's or Master's degree in Finance, Business Administration (MBA), Economics, or Commerce.
- Experience: 1-2 years in Retail Banking, Branch Banking, or Liability Sales (CASA acquisition experience preferred).
- Core Competencies:
- In-depth understanding of banking liability products, trade services, and cash management.
- Strong networking, lead generation, and client relationship skills.
- Excellent verbal and written communication skills.
- Financial acumen and familiarity with digital banking solutions.
Compensation: 30,000.00 - 60,000.00 per month
Work Location: In person .