01Responsibilities
Good communication both written and verbal
Good knowledge of collections strategy and client management experience during call
Knowledge of multiple ERP systems will be an added advantage.
Good decision-making skill.
Committed to achieving specific objectives and takes ownership for accomplishing them.
Effectively balances quality, customer service and productivity standards
Ability to prioritize & multi-task
Exhibits meticulous attention to detail
Qualifications: Graduate in accounts. B. Com Hons is preferred
Minimum 4 years to 6 years of experience in an international OTC and R2R process from Retail industry
System understanding of IBM I (iSeries)], Worldpay, Blackline, Bottomline and HSBC Banking platform will be and added advantage
Must have client management experience and experience of managing a team size of 5 members