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HomeCompaniesDelhiveryChannel Sales/Franchise Sales- Manager
D
DelhiveryACTIVELY HIRING

Channel Sales/Franchise Sales- Manager

Surat
Not Disclosed
5 to 9 Yrs
Full time
3/27/2026
Salary Range
Not Disclosed
Experience
5 to 9 Yrs
Job Location
Surat
Remote Work Policy
Not specified
Visa Sponsorship
Not specified
Relocation
Not specified
Skills
Business DevelopmentChannel SalesFranchise SalesStakeholder ManagementStrategic PlanningCommunicationNegotiationMultiUnit OperationsAnalytical Capabilities
Industry
BFSI
Hiring Status
ACTIVELY HIRING
Hiring Contact
D
Delhivery
Recruiter

Job Description

Key Responsibilities

- Strategic Acquisition Planning: Design and execute a comprehensive franchise or channel acquisition strategy aligned with organizational growth targets. - Pipeline Leadership: Oversee and optimize the full acquisition funnel, ensuring consistent inflow of high-quality prospects and timely conversions. - Market Penetration: Identify high-potential markets and expansion zones, developing region-specific growth plans. - Channel Diversification: Leverage digital, on-ground, partnerships, and referral ecosystems to expand franchise reach and strengthen lead quality. Franchise Onboarding & Set-Up: - End-to-End Launch Ownership: Lead the onboarding and operational go-live of new franchise stores, ensuring all SOPs, processes, and compliance standards are met. - Scale Management: Ensure successful onboarding of franchise stores per month, maintaining quality and standardization at scale. - Capability Building: Establish robust training, enablement, and support frameworks to set new franchise partners up for long-term success. Franchise Performance, Retention & Revenue Growth: - Portfolio Management: Oversee performance of the entire franchise portfolio, using data-driven insights to enhance store productivity and profitability. - Retention & Engagement: Develop franchise retention programs, strengthen partner relationships, and proactively resolve operational challenges. - Business Growth Initiatives: Drive revenue optimization initiatives, implement performance-improvement plans, and roll out business interventions to support consistent growth. - Operational Excellence: Ensure adherence to brand standards, operational guidelines, and customer experience expectations across all franchise stores. Qualifications: - Experience: Minimum 5+ years in Business Development, Channel Sales or Franchise sales, or Multi-Unit Operations within FMCG, retail, food, logistics, or telecom. - Skills: Strong leadership, stakeholder management, strategic planning, communication, negotiation, and analytical capabilities. As a seasoned and strategic Manager, you will spearhead the growth and performance of the franchise or channel network. Your role involves end-to-end leadership across franchise acquisition, onboarding, partner success, and revenue expansion. You will drive high-impact initiatives, strengthen operational efficiency, and play a key part in scaling the network by onboarding new franchise/Channel partners and improving partner productivity while ensuring sustainable profitability.

Key Responsibilities

- Strategic Acquisition Planning: Design and execute a comprehensive franchise or channel acquisition strategy aligned with organizational growth targets. - Pipeline Leadership: Oversee and optimize the full acquisition funnel, ensuring consistent inflow of high-quality prospects and timely conversions. - Market Penetration: Identify high-potential markets and expansion zones, developing region-specific growth plans. - Channel Diversification: Leverage digital, on-ground, partnerships, and referral ecosystems to expand franchise reach and strengthen lead quality. Franchise Onboarding & Set-Up: - End-to-End Launch Ownership: Lead the onboarding and operational go-live of new franchise stores, ensuring all SOPs, processes, and compliance standards are met. - Scale Management: Ensure successful onboarding of franchise stores per month, maintaining quality and standardization at scale. - Capability Building: Establish robust training, enablement, and support frameworks to set new franchise partners up for long-term success. Franchise Performance, Retention & Revenue Growth: - Portfolio Management: Oversee performance of the entire franchise portfolio, using data-driven insights to enhance store productivity and profitability. - Retention & Engagement: Develop franchise retention programs, strengthen partner relationships, and proactively resolve operational challenges. - Business Growth Initiatives: Drive revenue optimization initiatives, implement performance-improvement plans, and roll out business interventions to support consistent growth. - Operational Excellence: Ensure adherence to brand standards, operational guidelines, and customer experience expectations across all franchise stores. Qualifications: - Experience: Minimum 5+ years in Business Development, Channel Sales or Franchise sales, or Multi-Unit Operations within FMCG, retail, food, logistics, or telecom. - Skills: Strong leadership, stakeholder management,