Chargeback Analyst - Accounts receivable

Review and resolve customer payment deductions and disputes. Validate claims using invoices, purchase orders, and proof of delivery. Communicate with customers via email and customer portals. Process approved credits, maintain ERP records, and support month-end closing. Collaborate with the US team on dispute resolution, write-offs, and process improvements. Escalate complex issues and ensure timely transaction processing.

35 years of experience in Accounts Receivable/Deductions. Bachelor's degree with strong analytical and mathematical skills. Good knowledge of ERP systems and intermediate Excel (VLOOKUP preferred). Excellent communication, problem-solving, and multitasking abilities. Experience in Retail/Wholesale accounts and Factoring is an added advantage. Job Type: Full-time Compensation: 300,000.00 - 600,000.00 per year Benefits Provident Fund Application Question(s) No.of.Days of notice period Are you a immediate joiner Are you willing to work in night shift How many years of experience do you have in chargeback Do you have experience in pending payment collection Do you have experience in query handling Do youhave experience in O2c chargeback process Experience Accounts receivable: 3 years (Preferred) Work Location: In person .