Chat Support Executive (Freshers) Delhi

1. **Customer Interaction**: Engage with customers via chat, responding promptly to their questions and concerns.2. **Issue Resolution**: Analyze customer issues and provide appropriate solutions or escalate complex problems to the relevant departments.3. **Product Knowledge**: Gain and maintain a thorough understanding of our products and services to assist customers effectively.4. **Documentation**: Record customer interactions accurately in our database for tracking and quality assurance.5. **Feedback Collection**: Gather customer feedback to help improve services and identify areas for enhancement.Required Skills and Expectations:Candidates should possess excellent written communication skills, along with a friendly and approachable demeanor. Basic computer skills are necessary, including proficiency in typing. An eagerness to learn and adapt in a fast-paced environment is crucial, along with the ability to remain calm and composed under pressure. The ideal candidate will be a team player and exhibit a strong commitment to customer satisfaction. Experience 0 - 1 Years No. of Openings 10 Education 10th Pass Role Chat Support Executive Industry Type Call Centre / BPO / ITES / LPO Gender [ Male / Female ] Age Limit 18 - 28 Yrs. Job Country India Type of Job Full Time Work Location Type Work from Office .