Key Responsibilities
Respond to customer inquiries via live chat
Provide accurate information about products/services
Resolve customer issues promptly and professionally
Maintain records of customer interactions
Escalate complex issues to the relevant team
Requirements
Bachelors degree in any discipline
0-2 years of customer support experience (freshers can apply)
Excellent written communication skills
Basic knowledge of customer support tools or CRM systems
Robust problem-solving and multitasking abilities .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
written communicationcustomer supportproblemsolvingmultitasking