Chola Gold - Branch Manager/Relationship Manager/Executive - Kokata (West

- Drive gold loan sourcing and portfolio growth. - Manage branch operations, productivity, and profitability. - Lead, coach, and monitor branch staff performance. - Ensure compliance with company policies and regulatory requirements. - Build strong customer relationships and handle escalations.

- Graduate with 3-8 years of experience in Gold Loan/NBFC/Banking. - Strong leadership, sales, and team management skills. - Knowledge of branch operations and gold loan processes. Relationship Manager - Gold Loan Job Title: Relationship Manager - Gold Loan Role Summary: Acquire and manage customers for gold loans, deliver excellent service, and achieve business targets through customer engagement and relationship building.

- Source new gold loan customers and generate business. - Maintain relationships with existing customers for repeat business. - Explain products, process loan applications, and ensure timely disbursement. - Cross-sell company products and services. - Meet assigned sales and collection targets.

- Graduate/Undergraduate with 1-5 years of sales experience. - Preferred experience in Gold Loan, Banking, NBFC, or Financial Services. - Good communication and customer handling skills. Customer Acquisition Executive - Gold Loan Job Title: Customer Acquisition Executive Role Summary: Drive customer acquisition through field activities, referrals, and local market outreach to generate gold loan leads and conversions.

- Identify and acquire new customers through field visits and campaigns. - Generate leads through referrals, networking, and community engagement. - Educate customers about gold loan products and benefits. - Support branch team in achieving business targets. - Maintain daily activity and lead conversion reports.

- Graduate. - 1-3 years of sales or field marketing experience. - Energetic, target-oriented, and willing to travel locally. - Solid communication and interpersonal skills. Location - Regional Office - Girish Park - (Chola Gold Loan ) Timings 10 Am to 4 Pm Address -No. 38, 1st Floor Vivekananda Road, Girish Park N, beside Hariyana Bhawan, Jorasanko, Kolkata, West Bengal 700007. HR - Saptarshi Pal - 8017469268 saptarshipal@chola.murugappa.com HR - Rabin Singh - 8144944345 .