Chola Gold - Branch Manager/Relationship Manager/Executive - Kokata

Drive gold loan sourcing and portfolio growth. Manage branch operations, productivity, and profitability. Lead, coach, and monitor branch staff performance. Ensure compliance with company policies and regulatory requirements. Build strong customer relationships and handle escalations.

Graduate with 3-8 years of experience in Gold Loan/NBFC/Banking. Strong leadership, sales, and team management skills. Knowledge of branch operations and gold loan processes. Relationship Manager - Gold Loan Job Title: Relationship Manager - Gold Loan Role Summary: Acquire and manage customers for gold loans, deliver excellent service, and achieve business targets through customer engagement and relationship building.

Source new gold loan customers and generate business. Maintain relationships with existing customers for repeat business. Explain products, process loan applications, and ensure timely disbursement. Cross-sell company products and services. Meet assigned sales and collection targets.

Graduate/Undergraduate with 1-5 years of sales experience. Preferred experience in Gold Loan, Banking, NBFC, or Financial Services. Good communication and customer handling skills. Customer Acquisition Executive - Gold Loan Job Title: Customer Acquisition Executive Role Summary: Drive customer acquisition through field activities, referrals, and local market outreach to generate gold loan leads and conversions.

Identify and acquire new customers through field visits and campaigns. Generate leads through referrals, networking, and community engagement. Educate customers about gold loan products and benefits. Support branch team in achieving business targets. Maintain daily activity and lead conversion reports.

Graduate. 1-3 years of sales or field marketing experience. Energetic, target-oriented, and willing to travel locally. Strong communication and interpersonal skills. Location - Regional Office - Girish Park - (Chola Gold Loan ) Timings 10 Am to 4 Pm Address -No. 38, 1st Floor Vivekananda Road, Girish Park N, beside Hariyana Bhawan, Jorasanko, Kolkata, West Bengal 700007. HR - Saptarshi Pal - 8017469268 saptarshipal@chola.murugappa.com HR - Rabin Singh - 8144944345 .