01Overview
Role & responsibilities
Handling end-to-end claim inspection and documentation
Conducting physical/virtual surveys at client locations
Coordinating with insurers, surveyors, and channel partners
Preparing survey reports, assessment notes, and claim summaries
Uploading claim details in internal systems and maintaining data accuracy
Conducting marine/ non-marine claim investigation/ PDI surveys
Preparing loss working as per the survey observations and document submission
Preparing the Joint inspection report and sharing the observations with the claim handler
Collecting minimum basis documents from the survey location as per the instructions of the claim handler
Briefing the details of survey to the claim handler along with video call and photographs for better understanding. .