01Overview
Commercial Auto, 1st Party Property, General Liability, Property Damage, 1st Party Property Adjusters
*JOB SUMMARY:**
Sphere Risk Partners is a third-party commercial claims administrator. We are looking for General Liability, Auto Liability, and Auto Physical Damage and Property adjusters. If you are a multi-line adjuster, this could be a fantastic fit! This position is responsible for all aspects of claims handling including determining coverage, investigating and determining the facts of loss, evaluating covered damages and effectuating settlement. Additionally, the position involves documenting all activity in the claims system and providing superior customer service to our clients.
*ORGANIZATIONAL STATUS:**
This position reports to the Claims Supervisor
*ROLES & RESPONSIBILITIES:**
Claims administration
Customer Service - Deliver superior customer service to Sphere clients by handling claims in a timely and efficient manner, responding timely and effectively to customer inquiries, being available to assist clients with claim emergencies and providing effective claim solutions. Be familiar with and adhere to individual client service instructions.
File Documentation - A computer file will be maintained in claims system with all necessary data fields completed, a history of all financial transactions, electronically retained documents and file notes. All file activity will be recorded in the computer Claim Notebook.
Communication Timely contact with clients and claimants. Timely reporting to excess carriers. Informing the client of high exposure, unusual claims or significant changes in liability or damages. Keep management informed. Communicate effectively and in the appropriate format for the message.
Technical Claim Handling handle assigned claims in accordance with practices and procedures in Sphere Risk Partners Quality Standards.
Other duties as assigned to support the claims team as a whole.
*QUALIFICATIONS & REQUIREMENTS:
*Education:
College degree or equivalent work experience. Associate in Claims Designation (AIC) or other insurance coursework preferred but not required.
*Licensing:**
Preference is given to candidates who already hold an adjuster license in a home state or designated home state (DHS). Consideration may be given to candidates able to complete all requirements for licensing during the probationary period.
*Experience:**
A minimum of 2 years experience adjusting property casualty claims in at least one line of coverage mentioned above.
*Skills:**
Strong written and verbal communication skills including business letter writing.
Strong investigative skills and an innate curiosity.
Demonstrated ability in basic math skills including addition, subtraction, multiplication, division and percentages.
Demonstrated ability to work on a claims system including data entry, diary, financial data management and file documentation.
Ability to manage multiple projects, activities and tasks simultaneously including establishing priorities.
Ability to maintain composure under pressure.
Flexibility and the ability to manage change.
Working knowledge of medical terminology.
Familiarity with Microsoft Office Suite, including Outlook and Excel.
Job Type: Full-time
Compensation: $57,000.00 - $75,000.00 per year
Benefits
401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Professional development assistance
Application Question(s)
In what state do you reside
Experience
commercial claims adjusting: 2 years (Required)
Language
English (Required)
License/Certification
Adjuster License in TX, FL, IN or other state (Preferred)
Work Location: Remote
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