Claims Officer

Job Title: Claims Executive (Non EB) Company: RiskBirbal Insurance Broker Pvt. Ltd. Location: Janakpuri, Delhi Experience: 14 Years Employment Type: Full-Time Job Summary RiskBirbal Insurance Broker Pvt. Ltd. is seeking a proactive and detail-oriented Non-EB Claims Executive to manage and coordinate General Insurance claims and policy servicing activities. The candidate will be responsible for handling claims related to Marine, Fire, Burglary, and other Non-EB insurance products while ensuring smooth claim settlement and client satisfaction. Key Responsibilities Manage end-to-end processing of Non-EB claims. Handle claims related to Marine, Fire, Burglary, Engineering, and Miscellaneous Insurance policies. Coordinate with insurance companies, surveyors, loss assessors, and clients for claim resolution. Review claim documents and ensure accurate and timely submission. Monitor claim status and provide regular updates to clients and internal stakeholders. Follow up with insurers to ensure prompt claim settlement. Process policy endorsements and servicing requests accurately. Maintain claim records, MIS reports, and claim documentation. Address client queries and provide professional claim-related support. Ensure compliance with company policies, insurer guidelines, and regulatory requirements. Required Skills Good understanding of General Insurance claims and policy servicing. Knowledge of Marine, Fire, Burglary, Engineering, and Miscellaneous Insurance products. Strong communication, coordination, and negotiation skills. Proficiency in MS Excel, MS Office, and documentation management. Ability to handle multiple claims and deadlines efficiently. Strong analytical and problem-solving skills. Qualification & Experience Graduate in any discipline. 14 years of experience in General Insurance Claims, Insurance Broking, or TPA operations. Prior experience in handling Non-EB claims and policy endorsements will be preferred. What We Offer Competitive salary package. Growth opportunities within the insurance broking industry. Professional and collaborative work environment. Exposure to diverse General Insurance products and claims handling. Compensation: From 25,000.00 per hour Benefits: Paid sick time Paid time off Provident Fund Work Location: In person .