01Overview
Company DescriptionAnand Rathi Insurance Brokers Ltd. (ARIBL) is a part of the Anand Rathi Financial Services Group, specializing in insurance, risk consultancy, employee benefits, and related services. Headquartered in Mumbai and operating across India with 20 offices, ARIBL delivers tailored solutions to corporate clients by combining expert knowledge, independent thinking, and service excellence. Our focus is on risk identification, evaluation, and transfer, ensuring client-centric advice and robust outcomes. With a strong technological foundation, ARIBL is committed to delivering on its promises with thoughtful and specialized approaches.Role DescriptionThis is a full-time on-site role based in Patna for a Customer Service Representative. The Customer Service Representative will handle customer support inquiries, resolve client concerns, ensure customer satisfaction, and contribute to a positive customer experience. Responsibilities also include documenting interactions, providing relevant information about insurance products, and collaborating with internal teams to address client needs effectively.QualificationsProficiency in Customer Service, Customer Support, and Customer SatisfactionAbility to enhance and maintain positive Customer ExperienceStrong problem-solving and communication skillsAttention to detail and ability to manage documentation effectivelyFamiliarity with basic insurance-related concepts is a plusBachelors degree or equivalent experience in a related fieldAbility to work in a team-oriented environment .
