01Overview
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture robust relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth.
In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.
Key Accountabilities:
- Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization.
- Maximize revenue through upselling and cross selling.
- Ensure systematic follow-up, time-bound closures and prompt resolution of complaints.
Preferred candidate profile 65%+ marks in 10th and 12th
Graduates must atleast 9 month experience in the same profile will preferred
MBA with 6 month experience also preferred .
