01Overview
Company Profile : www.binated.com
Job Responsibilities
Strong command over written English (grammatically correct written English)
Command over French language to assist the client through email, chat or phone
Customer Support Assist the customer process and solve Customer queries.
Ensuring customer satisfaction through prompt responses and query resolution
Coordinate with internal team for issue resolving & coordination with customer
To ensure that tasks are completed daily and in a timely manner
Respond to customers in tickets issues, follow-ups, etc.
Mandatory Requirements
- Should be ready to work in Night shifts and 5 days working.
- Should be ready to Work from Office
Soft Skills:
- Excellent verbal and written communication skills
- Should possess prioritizing and organizing skills
- Logical and reasoning abilities to take right decisions to resolve customers issues.
- Result oriented who can drive towards stringent targets.
- Basic knowledge of Customer Services
- Should be punctual and responsible with work
- Should have the passion to learn and grow
Job Type: Full time
Benefits:
- Leave encashment
- Provident Fund
Job Types: Full-time, Permanent, Fresher
Compensation: Up to 700,000.00 per year
Work Location: Hybrid remote in Pune, Maharashtra .
