01Responsibilities
- Handle inbound and outbound customer interactions professionally.
- Resolve customer and advisor queries related to accounts, services, and transactions.
- Process service requests accurately within defined timelines.
- Educate customers on products, policies, and self-service options.
- Deliver an exceptional customer experience while meeting quality and productivity targets.
- Maintain accurate documentation of customer interactions.
- Collaborate with internal teams to resolve complex customer issues.
- Participate in team meetings and contribute to process improvements.
- Successfully complete the required licensing certifications during onboarding and training.
Compensation & Benefits:
- Up to 63,000 In-Hand
- 6,000 Night Shift Allowance
- 36,000 Annual Performance Bonus
- 5 Days Working Hybrid
- 2 Rotational Week Offs
- Both-Side Cab Facility
Shift Timings:
- Shift Window: 6:30 PM 4:30 AM
Preferred Candidate Profile:
- Strong customer service orientation.
- Ability to explain complex information in a straightforward and professional manner.
- Good problem-solving and analytical skills.
- Comfortable working in a fast-paced environment and rotational shifts.
- Willingness to complete mandatory licensing certifications as part of the role.
Incase you Interested for this role Apply Now ! Call Vaishnavi 7669211991 Available 24/7 .
