01Requirements
- Experience in US Taxation (Calling or Tax Preparation). - Excellent spontaneous verbal communication skills. - Strong and consistent communication abilities. - Dedicated, responsible, and committed to delivering high-quality work. - Ability to work effectively in a team and meet deadlines. - Positive attitude with a willingness to learn and grow. If you have relevant US taxation experience, strong communication skills, and a commitment to excellence, we encourage you to apply. Qualifications - Ability to deliver strong customer service and support, focusing on customer satisfaction. - Experience in customer-facing roles, contributing to a positive overall customer experience. - Effective verbal and written communication skills, with active listening and clear articulation. - Basic computer proficiency, including use of CRM or ticketing tools, email, and office applications. - Strong problem-solving skills, attention to detail, and ability to manage multiple tasks. - Demonstrated reliability, professionalism, and willingness to work in a structured on-site environment. - Prior experience as a Customer Service Representative or in a similar support role is an advantage. - High school diploma or equivalent; a bachelors degree in any field is preferred but not required. .
