Role Overview
**
In this role, you will be responsible for:
- Ensuring end-to-end accuracy and timely delivery of the Tax Reclaim filing process for clients within deadlines
- Acting as an escalation point for local team members and promptly resolving issues
- Maintaining a stable operating environment with robust controls and checks
- Tracking and presenting operational performance metrics to management
- Cultivating a client-centric culture and service mindset within the team
- Ensuring compliance with relevant laws, regulations, and tax obligations
- Facilitating clear and consistent communication across the team and with internal stakeholders
- Driving process improvements, technology enhancements, and change management efforts effectively
- Leading day-to-day operations, decision-making, and training initiatives
**
Key Responsibilities
**
- Own end-to-end accuracy and on-time delivery of the Tax Reclaim filing process
- Serve as an escalation point and promptly resolve issues for local team members
- Maintain a stable operating environment with robust controls
- Track, update, and present operational performance metrics to management
- Cultivate a client-centric culture and service mindset
- Ensure compliance with laws, regulations, and tax obligations
- Drive clear and regular communication across the team and with stakeholders
- Apply strong process expertise and influence technology enhancements
- Develop quality tools to improve accuracy and efficiency
- Lead day-to-day operations, decision-making, and training efforts
**
Qualifications Required
**
- Graduate or Post-Graduate with 5+ years of operations experience
- 3+ years as a Chartered Accountant or equivalent
- Familiarity with Taxation and Tax Operations for various Markets
- Ability to drive results through a hands-on approach
- Excellent communication and written skills
- Strong attention to detail and ability to work in a dynamic environment
- Analytical skills to review market practices and identify trends
- High emotional intelligence and networking skills
- Strong problem-solving and decision-making abilities
- Proficiency in MS Office applications
**Additional Details:**
JPMorgan Chase, a leading financial institution, provides innovative financial solutions to consumers and businesses globally. With a history spanning over 200 years, J.P. Morgan is a leader in investment banking, consumer banking, commercial banking, and asset management. The company values diversity and inclusion, making reasonable accommodations for employees' needs and religious practices.
The Commercial & Investment Bank at J.P. Morgan is a global leader in banking, markets, securities services, and payments, serving clients in over 100 countries. Join a team that offers strategic advice, capital raising, risk management, and liquidity solutions worldwide. **Job Description**
This position offers you the opportunity to join a dynamic organization and develop your career in Tax Operations at one of the world's most innovative banks. As a Client Tax Associate in the Corporate & Investment Bank, you will play a crucial role in executing key business objectives, managing risks, and maintaining strong client relationships.
**
Role Overview
**
In this role, you will be responsible for:
- Ensuring end-to-end accuracy and timely delivery of the Tax Reclaim filing process for clients within deadlines
- Acting as an escalation point for local team members and promptly resolving issues
- Maintaining a stable operating environment with robust controls and checks
- Tracking and presenting operational performance metrics to management
- Cultivating a client-centric culture and service mindset within the team
- Ensuring compliance with relevant laws, regulations, and tax obligations
- Facilitating clear and consistent communication across the team and with internal stakeholders
- Driving process improvements, technology enhancements, and change management efforts effectively
- Leading day-to-day operations, decision-making, and training initiatives
**
Key Responsibilities
**
- Own end-to-end accuracy and on-time delivery of the Tax Reclaim filing process
- Serve as an escalation point and promptly resolve issues for local team members
- Maintain a stable operating environment with robust controls
- Track, update, and present operational performance metrics to management
- Cultivate a client-centric culture and service mindset
- Ensure compliance with laws, regulations, and tax obligations
- Drive clear and regular communication across the team and with stakeholders
- Apply strong process expertise and influ