Cluster Lead - Client Solutions (Sales)

Company Description Compass Group is a global leader in food services, operating in more than 25 countries and employing approximately 590,000 people worldwide. The organization generated underlying revenues of over $46 billion in the 2025 fiscal year, reflecting its scale and growth. Compass Groups vision is to be a world-class provider of contract food and support services, known for outstanding people, service, and results. Team members benefit from working in a dynamic, performance-driven environment that emphasizes customer satisfaction and operational excellence. The company offers diverse career opportunities and encourages continuous learning and development. Role Description The Cluster Lead Client Solutions (Sales) is a full-time, on-site role based in Gurugram, responsible for driving sales growth and client satisfaction across a defined cluster of accounts. This role focuses on identifying new business opportunities, developing tailored client solutions, and managing the end-to-end sales process from lead generation to contract closure. Day-to-day activities include meeting with prospective and existing clients, preparing proposals and presentations, collaborating with finance and operations teams to design commercially sound solutions, and monitoring performance against sales targets. The Cluster Lead builds strong, long-term client relationships, ensures high levels of customer satisfaction, and uses CRM tools to maintain accurate records and sales pipelines. The role also involves market analysis, reporting on cluster performance, and contributing to strategic initiatives that enhance service quality and revenue growth. Qualifications Strong customer-focused mindset with demonstrated skills in Customer Satisfaction and Customer Relationship Management (CRM).Excellent Communication skills, including the ability to present complex solutions clearly to diverse stakeholders.Proven Sales experience, with a track record of meeting or exceeding targets in B2B or service-driven environments.Solid Finance and commercial acumen to evaluate pricing, margins, and contract terms.Experience in food services, hospitality, or facilities management is an advantage.Bachelors degree in Business, Management, Commerce, or a related field; an MBA or equivalent postgraduate qualification is preferred.Proficiency in using CRM platforms and MS Office tools for pipeline management, reporting, and analysis.Ability to work collaboratively with cross-functional teams, multitask effectively, and make data-informed decisions. .