01Overview
POSITION DESCRIPTION
JOB TITLE : Cluster Manager
GRADE : SM
DEPARTMENT : Vehicle Finance
LOCATION : BRANCH
SUB-DEPARTMENT : TYPE OF POSITION : Full-time
REPORTS TO : Regional Sales Manager
REPORTING INTO
RO or BC
ROLE PURPOSE & OBJECTIVE
Vehicle Finance Loan is a growing business for Ujjivan SFB. The Cluster Manager - Vehicle Finance Loan is an important position that will drive this business in the respective cluster. The position is responsible for overall growth and success of the business in the cluster.
Build efficient team of Relationship officers/Business Correspondents in the clusters assigned
Oversees the performance of the VF portfolio of his/her cluster and branch in terms of growth (amount and client base) and drive productivity of Relationship officers by guiding them and carrying out constructive reviews of their performance
Overall responsible for the control and recovery of loans in his/her cluster through risk assessment and recovery strategies.
In coordination with the Credit & Product teams, identifies suitable branches and locations for VF business loan and gets the locations activated. Ensures proper goal setting, resource planning, marketing and sourcing of VF business.
Work closely with Product and Marketing team to drive suitable branding and marketing activities in his/her respective cluster.
SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
Cost of hiring and placing recent Relationship Officers at branches & dealerships
Operational Cost of managing the Conveyance and Claims of Relationship Officers
Cost of procurement of marketing collaterals, sales aids for brand building
Expected to manage a portfolio of Rs.15 Cr. progressively
Managing one or more products across the branches of operations
Managing a team size of 10-15 employees progressively
Managing assets like marketing collaterals, Stationery and Systems
Managing hiring and placement of Relationship Officers at required branches & dealerships
KEY DUTIES & RESPONSIBILITIES .
