01Overview
Roles and Responsibilities
Manage bad debt collection process from start to finish, ensuring timely recovery of outstanding amounts.
Identify potential write-off cases and take necessary actions to minimize losses.
Develop and maintain relationships with customers to resolve disputes and negotiate payment plans.
Conduct regular follow-ups with delinquent accounts to ensure prompt payments.
Analyze data to identify trends, track performance metrics, and optimize collection strategies.
Desired Candidate Profile
0-2 years of experience in collections or related field (bad debt collections).
Strong knowledge of debt recovery processes, laws, and regulations.
Excellent communication skills for effective customer interaction.
Ability to work independently with minimal supervision while meeting targets. .
