Collections Executive - Retail MFB - Collections - Kathlal - JB Plaza Complex - J Grades - Responsible for managing collections for retail microfinance banking clients.
Handling customer interactions to ensure timely recovery of dues.
Working closely with customers to resolve payment issues and maintain valuable relationships.
Requires understanding of retail banking and microfinance operations.
May involve field visits to customers for collections and follow-ups.
Coordination with internal teams to update collection status and reports.
Ensures compliance with company policies and regulatory guidelines related to collections.
Requires valuable communication and negotiation skills to handle diverse customer profiles.
Ability to work in a target-driven workplace and meet collection goals.
Familiarity with banking software and documentation related to collections is beneficial. .
